Egg Express

Support

Something not working, or an idea for the game? We'd love to hear from you.

support@eggexpress.app

Questions

Which stages are free?
Stage 1, The Farm, is free. Stages 2, 3 and 4 are each bought once and yours to keep, with no subscription. You can buy any of them at any time, in any order.
I got a new phone, or deleted the game. How do I get my stages back?
Sign in with the same Apple Account, open the game, go to Settings and tap Restore purchases. You never pay twice for a stage.
How do I ask for a refund?
Purchases go through Apple, so refunds do too: go to reportaproblem.apple.com and choose the purchase.
A purchase says "Waiting for approval".
Ask to Buy is on for this Apple Account. The stage opens as soon as the family organizer approves it.
Can I turn off the music or the sounds?
Yes: Settings on the game's cover has switches for music, animal sounds, haptics and tips. "Reset tips" brings the tips back.
Where are my scores kept?
On your device only. The leaderboard shows your best five runs for each stage. Deleting the game deletes them.
What do I need to play?
An iPhone with iOS 18 or later.